Electrical Mate recognizes that respecting user privacy over the Internet is most important.
In general, you can visit the Site without telling us
who you are or providing any information about yourself.
In some areas of the Site, we ask you to provide information
that will enable us to process an order, offer services
that require registration, assist you with technical support
issues or to follow up with you.
Generally, Electrical Mate requests identifying information
Register on any of our web sites. Place an order. Provide
feedback to an online survey or tell us about an idea
or suggestion. Participate in a rebate program, contest,
or other promotional offer. Request a SPECIAL SERVICE.
Request information or files from technical support or
customer service. In these instances, Electrical Mate
will ask for your name, address, e-mail address, phone
number and other appropriate information needed to provide
you with these services. In all instances, if you receive
a newsletter or other mailing from us, you will always
be able to "unsubscribe" to these mailings at
What We Will Do With Your Information
If you choose to give us personal information for any
of the purposes above, this information is retained by
Electrical Mate and will only be used by Electrical Mate
to support your customer relationship with us. We will
not add you to a mailing list, or newsletter without your
registration for this service. We will only contact you
if further information is required from you to complete
What Others May Do With Your Information.
We does not share, rent, or sell any personally identifying
information provided through our Site (such as your name
or email address) to any outside organization for use
in its marketing or solicitations. From time to time Electrical Mate may use agents or contractors who will have access
to your personal information to perform services for Electrical Mate (such as DATABASE MAINTENANCE, FURTHER EXAMPLES),
however, they are required by us to keep the information
confidential and may not use it for any purpose other
than to carry out the services.
Our On-line Store is designed to give you options concerning
the privacy of your identifying information
If you choose, you can set up an account. This will allow
you to have a customized order page for express ordering
and to view your purchasing history. To protect your privacy,
we have designed the Sites to include certain steps to
verify your identity before granting you access or enabling
you to make corrections in an account. You will always
have access to this account information and can view it,
update it or correct it at any time. To access your information,
you will need to use a password.
Changes to this Policy
Electrical Mate may from time to time revise its privacy
policy. You should therefore periodically visit this page,
so you are aware of any such revisions. We will not, however,
use your existing information in a manner not previously
disclosed. You will be advised and have the opportunity
to opt out of any new use of your information.
About Cookies, What are Cookies?
Cookies are small text files which are stored on your
computer, or other device, when you visit websites like
ours, they are not computer programmes or viruses and
they do not store personal or identifiable information
about individuals. They simply provide an identifier that
you have visited our website and certain pages within
Firstly, and most importantly, we use Session Cookies
to "remember" the products you put into your
shopping basket, so that you can complete the checkout
process. Without the specific cookies to perform this
task you will not be able to buy from our website as the
checkout will not recognise the products you have selected
to buy, these cookies are described as "strictly
necessary". We want to make you aware that we use
these types of cookies but we do not require specific
consent from you to use them as they are required for
the operation of our website.
Other cookies we use during your web visit are so that
we can look at information about how you use our site.
This might include which pages you visit, how long you
stay and at which point you leave our site. Again these
actions are not identifiable to you as an individual but
simply help us to identify patterns in the ways in which
customers are moving around our site. By using this information,
we can identify ways to improve our website and ensure
that our customers find it easy and enjoyable to use.
Some cookies are also used so that we can identify how
you came to click through to our website – for example
telling us whether you clicked through from a search engine
or a link on another website or whether you simply typed
in our web address. Again these actions are not identifiable
to you as an individual but help us to better understand
how customers prefer to use our website.
You can control whether cookies are enabled or disabled
via your internet browser. For guidance on how to do this
for your particular browser type, please visit www.aboutcookies.org.
Please note that if you disable all cookies you may not
be able to make a purchase on our website.